Cancellation Policy

Refund policy


Where there is less than 14 days notice before the booked event, there will be no refund payable.

You are entitled to a refund;

  • If you cancel up to 14 days prior to commencement date of the course. 
    ( course fee less $25 booking fee )
    ( course commencement date is date of Orientation / dive medical evening )
  • If you have signed up for eLearning you will loose the cost of eLearning pass ($TBA).
  • Dive medicals are non-refundable.
  • If you fail the dive medical, we will refund your course fee. ( Course fee less $25 booking fee )
  • Bookings made within 7 days of commencement date are non-refundable.
  • Courses purchased on discount/special/offer not entitled to refunds.

Transfer/change of course

  • Cancellation up to 14 days prior to course commencement date – $100 admin fee will apply
  • Within 14 days of course commencement date – $270.00 fee will apply
  • Once you have started the course, if you complete the course on different dates – $175.00 fee will apply
  • Completion of courses outside of specified dates – $175.00 fee will apply
  • Cancellation on or after course commencement date – no refund

All PADI courses must be completed within 12 months of commencement date.

Club dives:

  • Club dive payments are non-refundable.